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Q: Toilets - How do I remove stains at water level?
A: Scrub it with a pumice stone that you can buy at your local pool supply store.
Q: Toilets - Can you buy a toilet that will never stain?
A: Toto brand toilets have a process called Sanagloss that ionizes the surface and prevents stains.
Q: Toilets - Why does my toilet continuously or intermittently run?
A: The most common solution is to change the flapper inside the tank. A flapper can be purchased at your local home store for under $2.00.
Q: Drain Line Blockage - What is the most effective way to clear a blockage in my drain line?
A: The best way is the "old fashioned way". By using a hand auger or if needed a sewer machine. Over the counter products that claim to clear clogs only provide temporary relief and can cause even bigger problems in the long run.
Q: Drain Line Blockage - My main sewer line always clogs up. I have a professional clear it almost once a year. Is there a solution?
A: Yes, with the use of a drain vision machine we can see clearly what the problem is and provide a more accurate diagnosis the first time.
Q: Drain Line Blockage - My new 1.6 gallon flush toilet gets clogged frequently?
A: The problem is the design of the toilet itself. Many 1.6 gallon toilets have a more narrow trap-way for soil waste to exit than the old 3.6 gallon toilets. The solution is to either upgrade to a 'pressure assist flush' toilet or get a toilet that is designed with a large trap but still has the same water efficiency.
Q: Water Heaters - What can I do if my hot water smells like sulphur or rotten eggs?
A: To solve this problem you can disinfect your water heater with chlorine and replace the anode rod.
Q: Water Heaters - Why do I run out of hot water more quickly than I used to?
A: Likely your bottom element is not working because it is blown or the thermostat is not controlling it properly.
Q: Water Heaters - Why do I not have any hot water?
A: Your top element or themostat needs to be replaced.
Q: Water Heaters - Is a water softner good for my electric heater?
A: Absolutely. There are two reasons for this. First, without the accumulated calcium deposits on the bottom of the tank you will conserve up to 25% of savings on the electricity used. Second, the life of your water heater is expanded.
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